Harness the Full Potential of Social Media with the help of Online Surveys!

Social media is changing the way companies and organizations do business. Gone are the days of traditional media campaigns focusing on TV, radio and print; in are the days of Facebook, Twitter and Linked In. The reality is, if you

FluidSurveys Update on Server Upgrades

Hi Everyone, As you noticed today, we had to take FluidSurveys down for an emergency upgrade. The upgrade to our servers was to ensure that we maintain maximum uptime for customers from all time-zones. Some customers in Australia and Europe

Get the Most Out of Your Survey: Increasing Response Rates

A survey without respondents is like a phone without service; useless. In order to conduct successful research, you need to convince enough of the right people to contribute information. Unfortunately, survey creators often subscribe to the “if you build it,

What is a Net Promoter® Survey (NPS)? Why should you use one?

[Update]: New blog post: Create a Net Promoter Survey with FluidSurveys. More and more, the concept of the Net Promoter Survey (NPS) is drawing attention in companies/organizations that want to ensure that they have a good pulse on what their

FluidSurveys v3.0 is almost Here. We need Beta Testers.

Ladies and gents, we’ve got really exciting news! FluidSurveys v3.0 is almost ready. This is by far the most advanced and beautiful version of FluidSurveys yet. It’s mind-bogglingly great. Initial beta feedback has been tremendously positive. We’re still working out

Get The Most Out of Your Survey: Tips for Writing Effective Questions

Perhaps the most important factor in carrying out a successful survey is the quality and structure of the questions you ask. At the end of the day, it’s what will determine whether you get back useful feedback or not. Poorly

Is An Online Survey Right For You? Advantages and Disadvantages of Different Survey Formats

Your organization is preparing to carry out a customer satisfaction survey, and the only question that remains is the type of survey that should be used. Will it be a person administered survey, with a clerk manually asking clients the

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