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Privacy Policy

When you register to use FluidSurveys, we (Chide.it Inc.) collect very basic information including but not limited to: email and name. For the paid accounts, we ask for more information including but not limited to your address. This personal information is private, we will not share it.

After registering with the site, we use your email address to provide you with a series of ‘Ongoing Communications and Product Updates’ (see ‘Communication from the Site’). These communications are used to give you a better understanding of the site, what it offers, and how it is best utilized. As always, you have the option not to receive these types of communications (see ‘Choice and Opt-out’).

The data collected by your surveys is yours. We will not use it or share it in any way shape or form.

Please note that FluidSurveys may transfer collected information outside the European Economic Area. By using our web site and providing us with your personal data, you consent to such transfer of your personal data.

Cookies are required when using FluidSurveys. We use cookies to identify unique visitors, provider per-user customization, and to make FluidSurveys easier to use. We don’t share our cookies, nor do we use cookies to track your behavior on other sites.

We reserve the right to contact you, regarding your account or any other matter regarding your use of Chide.it. With your authorization, we may use some information collected from you to help diagnose technical problems, and improve the quality and types of services delivered. We may use and share non-identifiable aggregated usage and statistical information. We may also share information with third parties in limited circumstances including when complying with legal processes, preventing fraud or imminent harm, ensuring security of network and services and due to violation of the terms of service.

We will occasionally send you information on product enhancements, new services, and additional instruction on utilizing our services. These communications are designed to educate our users on the services offered. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the ‘Choice and Opt-out’.

We will send you strictly service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Service-related emails are also sent confirming billing transactions, account upgrades, and account cancellations.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your account.

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password as well an account manager contact information. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.

If you no longer wish to receive our product updates, you may opt-out of receiving them by following the instructions included in each product update email.

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see ‘Choice and Opt-out’.

Your data is yours; you can delete or export it at anytime. If you’d like your account to be deleted, please do send us an email at info@chide.it. We may for a time, maintain a residual copy of your data in our backups.

FluidSurveys.com servers are protected with generally available security technologies, including firewalls and data encryption. These technologies are designed to prevent unauthorized access, but no guarantee can be made that your information and data will be secure from intrusions and unauthorized released to third parties.

Any questions regarding this policy should be addressed to info@chide.it. If a question comes up not covered by this policy, we will answer it remembering that your data belongs to you. If you’d like to send us snail mail, please visit our contact page for the best address to send to.

These policies are effective as of July 27, 2008. Chide.it Inc. reserves the right to change this policy at any time by notifying it’s users of the existence of a new policy. The policies outlined in this document are not intended to and do not create any contractual or other legal rights in or on behalf of any party.