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Customize “From/Reply-To” Email Address and “From” Name

By default, email messages that are sent from FluidSurveys appear as coming from the individual registered to the account. However, you can spoof email addresses and customize the sender information. For example, even if you’re account is registered to John

Schedule Messages to Send at a Later Date

Email invitation, reminder and thank you messages can be scheduled and sent out at future dates & times. This allows survey creators to compose messages at one time, but have them sent at another. For example, a survey creator may

View Bounced Emails

When invitation emails are sent out, bounced messages are tracked. At any point in time, you can view a list of bounced emails and delete these from your contact lists. In the video below, you can find some more information

Make Survey Invite Only

Make sure that only the individuals who receive a personalized email invitation are able to take the survey. When a survey is set to be “Invite Only”, only those who’ve received a link via email can submit responses. With this,

View Status of Invitees

When you send out survey invitations to potential respondents via email, you’ll be able to track the status of each invitee in real time. You’ll be able to see which respondents have not yet viewed the survey, which clicked on

View Status of Emails Sent

When you send out emails (invitations, reminders or thank you’s), you’ll be able to see the status of each email in real time. You’ll see which ones have been delivered and which ones were bounced. You’ll also be able to

Save Contact Lists

Contact lists can be saved within your account and used when sending out invitations/reminders for any of your surveys. With this, you can save tons of time as you won’t have to re-enter contacts for each survey you’d like to

Import Entire Contact Lists

You can import contact lists in mass by uploading .CSV or .XLS files. The lists can contain contacts’ names, emails, and any other custom fields you need (age, location, phone, position, etc). All of the uploaded information will be passed

Add Contacts Individually

When sending out email invitations, you can add contacts to the distribution list by entering their name and email address, alongside any other custom fields you need (age, phone number, location, position, etc). All of this information will be passed

Send out Reminder Emails

With the invite tool, you can send emails to contacts inviting them to take your survey. Once these are sent, you can keep track of your completion rate, as well as exactly who has and hasn’t submitted a response. At

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