How to Send Survey Reminders to a Select Group of People
Thanks to a recent improvement with FluidSurveys, you can now control exactly who will receive your survey reminders when the time comes to gently remind your respondents that they have some work to do!
We have had a number of customers ask us for this feature, so our developers were happy to oblige. So how exactly do we make use of this new feature?
First, you send the survey..
In our example, it’s assumed that you’ve already created a survey and sent out your initial email invitations. So we’re skipping ahead to the ‘advanced’ stuff.
Then you select your Survey & click Publish
To begin, select the survey that needs reminders sent. Next, simply click on the Publish icon located in the upper-right section of your FluidSurveys program window.
Now we click this-a-way…
Now we need to click on Reminders/History that appears at the left-hand-side of the program window.
Find your survey
Now you will be presented with a list of all surveys that have had invitations sent out. What you need to do is select the survey that needs reminders, and then click Actions & Send Reminders.
Ooooh, new options!
Now we simply choose the Recipient option that best suits our needs! In this example, we’ve selected ‘Customize recipients in the next page.’
Editor’s Note: It might also be a good idea to un-tick ‘Exclude contacts who have already received reminders’ depending on what you are trying to accomplish.
Do your thing!
And now we simply choose who should receive our reminder message. Piece of cake!
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