Online Survey Help & Documentation

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Take a look through our video library for hundreds of useful tutorials, tips and tricks.

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Chide.it Inc.

1729 Bank Street, Suite 200 Ottawa, Ontario K1V 7Z5, Canada
1203 Geiger Ln., Suite 100 Bridgewater, NJ 08807, USA
Don’t have access to YouTube? You can watch these videos on our Site instead
SURVEY EDITOR BASICS
1How to Create an Online Surveyhttp://www.youtube.com/watch?v=hCQbfM_Iczo
2How to Create Multi-Page Surveyshttp://www.youtube.com/watch?v=IGBAppV3tP0
3Moving Questions from Page to Pagehttp://www.youtube.com/watch?v=7W95Xo3Jq5g
4Using the Rich Text Editorhttp://www.youtube.com/watch?v=eF9gewshyKY
5Inserting HTML Into Your Surveyhttp://www.youtube.com/watch?v=2J4KsTHRYks
6Inserting an Image into Your Surveyhttp://www.youtube.com/watch?v=an_u-QW4vfw
7Inserting a Video Into Your Surveyhttp://www.youtube.com/watch?v=T2skoFQ5kl8
8Adding Multiple Languages to Your Surveyhttp://www.youtube.com/watch?v=2coQ8px57jI
9Restoring Previous Versions of Your Surveyhttp://www.youtube.com/watch?v=tO0lqm030AM
10Duplicating Your Surveyhttp://www.youtube.com/watch?v=UWV88SKnh_M
11Printing/Exporting Your Survey Questionshttp://www.youtube.com/watch?v=VUsiF5m3fpA
12Importing Bulk Fieldshttp://www.youtube.com/watch?v=NFzLPRWdSOQ
13Creating Survey Templateshttp://www.youtube.com/watch?v=IsYkNf3qnyM
14Question Morphinghttp://www.youtube.com/watch?v=haMxCjMO-6Y
15Finding & Replacing Texthttp://www.youtube.com/watch?v=X5ffuiGHGUU
16Spell Checkhttp://www.youtube.com/watch?v=MQf2_IPVgcE
17Change Text in Thank You, Quota Reached and other Pageshttp://www.youtube.com/watch?v=FwKx-MTRM-o
18Survey Title & Descriptionhttp://www.youtube.com/watch?v=_6G_2Z3squ4
19Change Button Texthttp://www.youtube.com/watch?v=hP-I5X5B7r0
20Copying Questions from Another Surveyhttp://www.youtube.com/watch?v=jCPShNe1pBI
21Finding Your Questions (Question List)http://www.youtube.com/watch?v=r-NwtTVIDpU
22Pasting From Microsoft Wordhttp://www.youtube.com/watch?v=zeXXUXNKgNE
23Creating an Intro Page / Terms & Conditions Pagehttp://www.youtube.com/watch?v=M4w93OzOl6Y
24Thank You Pagehttp://www.youtube.com/watch?v=azCSnp0mUek
25Question Numberinghttp://www.youtube.com/watch?v=8U36oWMTk8k
143Adding Comment Box to Any Questionhttp://www.youtube.com/watch?v=IfIv99bBlV4
144Validationhttp://www.youtube.com/watch?v=oO_JbtcLdsk
145Timed Surveyshttp://www.youtube.com/watch?v=vvO1BeIsMGI
146Are there limitations in Text Response Questionshttp://www.youtube.com/watch?v=6Z6BR5Ts6rg
147Display optionshttp://www.youtube.com/watch?v=4YjXXTZGDT8
ACCOUNT BASICS
148Upgrading Your Account & Pricing Planshttp://www.youtube.com/watch?v=9m_SJ21AQoI
149Role Management & Groups
150Changing Your Passwordhttp://www.youtube.com/watch?v=oQdF4kVhFNY
151Changing Your Username & Emailhttp://www.youtube.com/watch?v=RNhMSSdz1jw
ANALYTICS AND DATA EXPORT
26Reporting Overviewhttp://www.youtube.com/watch?v=WfxerQeC5Ws
101Deleting Test Datahttp://www.youtube.com/watch?v=PUGiqyHfiY4
102Exporting Your Survey Resultshttp://www.youtube.com/watch?v=qp2qp0rfuK0
103Response Viewerhttp://www.youtube.com/watch?v=Fx6bwqfWkDs
104Creating Crosstabshttp://www.youtube.com/watch?v=mej0pNZ_bP4
105Survey Statisticshttp://www.youtube.com/watch?v=NElvcxHiCV0
106Starting a blank reporthttp://www.youtube.com/watch?v=zTB2GWqGMb0
107Exporting Your Report to PDF/Wordhttp://www.youtube.com/watch?v=1RSWPiSd4kY
108Filtershttp://www.youtube.com/watch?v=hk-mLPLHBA0
109Means/Variances/Frequencieshttp://www.youtube.com/watch?v=ySLsakJU_9A
110Calculation of Percentageshttp://www.youtube.com/watch?v=RR0kSaiC6Pk
111Grouping Chartshttp://www.youtube.com/watch?v=FJNo0GsCLBI
112Multi-Lingual Reportshttp://www.youtube.com/watch?v=a5p5qV4XYH4
113Exporting to SPSShttp://www.youtube.com/watch?v=l2eDWbqCFXI
114Terminated Responseshttp://www.youtube.com/watch?v=Vwd3CSJtkJI
115Quota Reachedhttp://www.youtube.com/watch?v=jdIKXTE0Nc0
116% Completion – How is it Calculated?http://www.youtube.com/watch?v=DZ16O-OY5UU
117Editing Responseshttp://www.youtube.com/watch?v=0dnqggdZSks
LOOK & FEEL
27Themerhttp://www.youtube.com/watch?v=953MmljPsJ8
28Insert Logohttp://www.youtube.com/watch?v=NtAqDDqxMek
29Progress Barhttp://www.youtube.com/watch?v=foj7pGhDjfE
30Modifying CSShttp://www.youtube.com/watch?v=BvuDpPUknRk
31Template Grabber (Advanced)http://www.youtube.com/watch?v=nQCTIUJsmIU
32Style for Specific Questionhttp://www.youtube.com/watch?v=DGr8XMOkJGk
33Side by Side Displayhttp://www.youtube.com/watch?v=wMvZD9r0VSw
34Append to Previoushttp://www.youtube.com/watch?v=DtVT_CSHGKU
35Applying a Themehttp://www.youtube.com/watch?v=PreDUqnsCq8
SKIPPING, BRANCHING AND OTHER LOGIC
36Basic Skippinghttp://www.youtube.com/watch?v=Zlc1igqijWs
37Advanced Branching (part 1)http://www.youtube.com/watch?v=13MU6J9YVak
38Advanced Branching (part 2)http://www.youtube.com/watch?v=FD_PtqTPgug
39Pipinghttp://www.youtube.com/watch?v=NgRPTk5I8bc
40Loopinghttp://www.youtube.com/watch?v=NHI2KQe0t2I
41Looping (part II)http://www.youtube.com/watch?v=PKG3QXp-j54
42Looping (part III)http://www.youtube.com/watch?v=Zk_yBW4fYwE
43Constant Sumhttp://www.youtube.com/watch?v=yil6dz0bI_0
44Extractionhttp://www.youtube.com/watch?v=Vl7ZdN2di2c
45Dynamic Quotashttp://www.youtube.com/watch?v=IP78oOP7UZE
46Unconditional Skipshttp://www.youtube.com/watch?v=zxWD9VhH8Ko
47Email Me Actionhttp://www.youtube.com/watch?v=VPex6EsJFOk
48Skipping to Random Pagehttp://www.youtube.com/watch?v=hcirv_bKFq0
49Hide/Disable Questionshttp://www.youtube.com/watch?v=Ven1E3i49bA
50Current Scorehttp://www.youtube.com/watch?v=rGltMpedu2w
51Skipping to a Questionhttp://www.youtube.com/watch?v=Qo6TqfqEHCk
52Page Labelshttp://www.youtube.com/watch?v=093AxfszTvI
53Randomize Questions on a Pagehttp://www.youtube.com/watch?v=3aRfs3uuUOY
54Show Branching/Skipping Infohttp://www.youtube.com/watch?v=bkAEWqOjihA
QUIZZES
55How to Create a Quizhttp://www.youtube.com/watch?v=1FLRcSYTBKc
56Showing Correct Answers to a Respondenthttp://www.youtube.com/watch?v=nzzsRe85Sas
57Giving a Gradehttp://www.youtube.com/watch?v=00LIgZno6lE
58Allow Repsondent to Download Responseshttp://www.youtube.com/watch?v=zu2d0dvSvYg
POLLS
59Creating a Pollhttp://www.youtube.com/watch?v=Ivs35sQyqeA
60Embedding Poll into Websitehttp://www.youtube.com/watch?v=52CLE6wAHAk
61Embedding Poll into Bloghttp://www.youtube.com/watch?v=_pqEg3AvKVc
62Poll Publishing Optionshttp://www.youtube.com/watch?v=Wqn5Ll77_ZQ
PUBLISHING YOUR SURVEY (DEPLOYMENT)
63Making Your Survey Livehttp://www.youtube.com/watch?v=jmP7pjMry2w
64Deleting Your Test Datahttp://www.youtube.com/watch?v=p9gV1i5LEbo
65Emailing Your Survey Linkhttp://www.youtube.com/watch?v=rW_UDF6ujto
66Using Get Variables as Collectors/Channelshttp://www.youtube.com/watch?v=qXWmddY1pEw
67Popup Surveyshttp://www.youtube.com/watch?v=dzBrRhNyxaI
68Embedding Your Survey (part 1)http://www.youtube.com/watch?v=udfAfWbjBrQ
69Embedding Your Survey (part 2)http://www.youtube.com/watch?v=X_cGLRStZec
70Sharing Your Survey on Twitter/Facebook and more…http://www.youtube.com/watch?v=K7UgUkF9suE
71Kiosk Mode (great for iPads, Laptops, Touchscreen Devices)http://www.youtube.com/watch?v=uWrE1leBiTU
72Your Survey URL in Different Languageshttp://www.youtube.com/watch?v=j-CU_0LVGmg
73Email Invites (part 1 – sending invites)http://www.youtube.com/watch?v=mSKwMt3JVZA
74Email Invites (part 2 – sending reminders)http://www.youtube.com/watch?v=had6ucNnUfY
75Email Invites (part 3 – importing contacts)http://www.youtube.com/watch?v=erLngdNsORI
76Email Invites (part 4 – custom variables)http://www.youtube.com/watch?v=u4DXm4sPtY8
77Email Invites (part 5 – collectors/channels)http://www.youtube.com/watch?v=T0ORG5oRd7E
78Email Invites (part 6 – Creating Lists & Addressbook)http://www.youtube.com/watch?v=DbQg6DgqsT4
79Email Invites (part 7 – Unsubscribe)http://www.youtube.com/watch?v=HtVmhwNrtvA
80Creating Invite Codeshttp://www.youtube.com/watch?v=Rb4LLKfOA0U
81Invite Only Surveyshttp://www.youtube.com/watch?v=L6w8Bqv5Cbs
82Anonymous Surveyshttp://www.youtube.com/watch?v=nux0yznR2fA
83Email Invites and Save & Continue Later Optionhttp://www.youtube.com/watch?v=3cMl-dWRlhQ
84Multi-mode Surveyshttp://www.youtube.com/watch?v=MO_mEUOFr70
85Telephone Surveyshttp://www.youtube.com/watch?v=mECD5-yX6Vc
86Paper Surveyshttp://www.youtube.com/watch?v=Frgam_KsD00
PUBLISHING SETTINGS (DISPLAY OPTIONS)
87Removing the Back Buttonhttp://www.youtube.com/watch?v=_tLqEo9dpTM
88Save and Continue Laterhttp://www.youtube.com/watch?v=GzFS3bmavmI
89Allow User to Download Responseshttp://www.youtube.com/watch?v=pYg22KnEExs
90Clear Page & Save Page Buttonshttp://www.youtube.com/watch?v=eC2NRfJBK60
91Exit Survey Buttonhttp://www.youtube.com/watch?v=ZVc7B7k-2aM
92Allow Users to Review Responseshttp://www.youtube.com/watch?v=ns-oQ-bjOXk
93Allow Users to Edit their Responseshttp://www.youtube.com/watch?v=9H92yTrJSm4
94Auto Selection of Checkboxeshttp://www.youtube.com/watch?v=fUjj4WPbCE8
PUBLISHING SETTINGS (SECURITY & PRIVACY)
95Enabling SSLhttp://www.youtube.com/watch?v=7o4KPFGzC0g
96Capture IP Address & respondent locationhttp://www.youtube.com/watch?v=WrGRW_9nQVU
82Anonymous Surveyshttp://www.youtube.com/watch?v=nux0yznR2fA
PUBLISHING SETTINGS (QUOTAS & DEADLINES)
97Survey Quotashttp://www.youtube.com/watch?v=atvVuycwEko
98Survey Start & End Dateshttp://www.youtube.com/watch?v=dnbTzLTr3PU
PUBLISHING SETTINGS (REDIRECTION)
99Redirecting Users to different pageshttp://www.youtube.com/watch?v=QRn9KypKf6U
100Integration with Panelshttp://www.youtube.com/watch?v=4ckdEGa1rTE
PUBLISHING SETTINGS (MISCELLANIOUS)
136Put a Password on Your Surveyhttp://www.youtube.com/watch?v=_tK3cO18u30
137Survey Mode (once per computer, many times per computer, …)http://www.youtube.com/watch?v=gEg9qh-LEjI
138Receiving Notifications via Emailhttp://www.youtube.com/watch?v=UfR7LQcYlr0
139Meta Tagshttp://www.youtube.com/watch?v=sLWLTqAn1QU
PUBLISHING SETTINGS (CHANGING DEFAULT MESSAGES)
140Changing/Translating Error Messageshttp://www.youtube.com/watch?v=mA2I3ch9R4M
141Changing/Translating Standard Pages (thank you, quota reached, etc…)http://www.youtube.com/watch?v=yQgcqz9PpXM
142Changing/Translating Default Button Texthttp://www.youtube.com/watch?v=R8HtNiuc290
QUESTION TYPES & SETTINGS
118Section Headerhttp://www.youtube.com/watch?v=lmwgM848iak
119Yes/Nohttp://www.youtube.com/watch?v=HpHAUoJ3tbs
120Text Responsehttp://www.youtube.com/watch?v=rlPtKEjaXRs
121Checkboxhttp://www.youtube.com/watch?v=4RDSTAMdcvY
122Multiple Choicehttp://www.youtube.com/watch?v=XZoJhtQj33k
123Dropdownhttp://www.youtube.com/watch?v=wv_lEITaopg
124Date/Timehttp://www.youtube.com/watch?v=kPO6itVmM9o
125Text Response Gridhttp://www.youtube.com/watch?v=GI92GIENzMo
126Multiple Choice Gridhttp://www.youtube.com/watch?v=yv0MGkidfCU
127Dropdown Gridhttp://www.youtube.com/watch?v=TUGM4w8rlYA
128Checkbox Gridhttp://www.youtube.com/watch?v=bFJMl4Wd2bg
129N-atrix Questionhttp://www.youtube.com/watch?v=tiKIYFSAnKk
1303d Matrix Questionhttp://www.youtube.com/watch?v=OlIlhU_Rdmo
131Side-by-Side Matrix (Gap Analysis)http://www.youtube.com/watch?v=VqV8ArMlULo
152Side-by-Side Matrix – Advancedhttp://www.youtube.com/watch?v=blMvcxQTrUo
132Spreadsheet Questionhttp://www.youtube.com/watch?v=qiaTGercbGs
133Constant Sum Questionhttp://www.youtube.com/watch?v=GMGD9ytauvs
134Score Displayhttp://www.youtube.com/watch?v=gGR4rdYI7bE
135Ranking Questionhttp://www.youtube.com/watch?v=n6-qllm4Ks0

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