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1203 Geiger Ln., Suite 100 Bridgewater, NJ 08807, USA
Documentation Videos
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SURVEY EDITOR BASICS
1How to Create an Online Survey
2How to Create Multi-Page Surveys
3Moving Questions from Page to Page
4Using the Rich Text Editor
5Inserting HTML Into Your Survey
6Inserting an Image into Your Survey
7Inserting a Video Into Your Survey
8Adding Multiple Languages to Your Survey
9Mass Translating Your Survey
10Restoring Previous Versions of Your Survey
11Duplicating Your Survey
12Renaming Your Survey
13Transferring Your Survey to another user
14Archiving Your Survey
15How to organize your survey using Folders / Tags
16How to search for a survey you created previously
17Printing/Exporting Your Survey Questions
18Importing Bulk Fields
19Creating Survey Templates
20Question Morphing
21Finding & Replacing Text
22Spell Check
23Change Text in Thank You, Quota Reached and other Pages
24Survey Title & Description
25Change Button Text
26Copying Questions from Another Survey
27Finding Your Questions (Question List)
28Pasting From Microsoft Word
29Creating an Intro/Consent Page / Terms & Conditions Page
30Thank You Page
31Question Numbering
32Adding Comment Box to Any Question
33Validation Options
34Timed Surveys
35Are there limitations in Text Response Questions
36Display options
37Display Options in Matrix Questions
38Keyboard Shortcuts
39Right Click Menu
40Page Labels
41Jumping Options
42How to Set a Question Identifier
43How to make a question required/mandatory
44How to limit # of Words/Text in a Text Response Question
ACCOUNT, USER AND PERMISSION MANAGEMENT
1Upgrading Your Account & Pricing Plans
2Role Management & Groups
3Changing Your Password
4Changing Your Email
5How to Cancel Your Subscription
6How to manage users in your account
7How to See Usage Stats of Users within Your Account
8How to Change the Owner of Your Account
9How to Add New Users to Your Account
10Having Sub-Users Collect & Analyze their Own Data Only
11Can Multiple People Log in / Edit Surveys at the Same Time
ANALYTICS AND DATA EXPORT
1Reporting Overview
2Deleting Test Data
3Exporting Your Survey Results
4Advanced Export Options
5Response Viewer
6Creating Crosstabs
7Survey Statistics
8Starting a Blank Report
9Exporting your report to PDF/Word/Excel/Powerpoint
10Filters / Cross-segments
11Means, Variances, Frequencies
12Not including a choice in the calculation of means
13Calculation of Percentages for checkbox questions
14Grouping Charts
15Multi-lingual Reports
16Exporting to SPSS
17Terminated Responses
18Quota Reached
19% Completion - How is it Calculated?
20Editing Responses
21Sharing Your Reports
22Enable Respondents to View Results of Survey Upon Completion
23Embed Survey Responses on Other Sites
24Time Series Chart
25Aggregate Stats / Section Based Stats
26Text-Tagging / Open-Ended Response Analysis
27Word Cloud Analysis
28Open Ended Questions in Reports
29Downloading each response as a separate document
30Receiving Notifications of New Responses
31Advanced Report Settings
Theming
1Theming/Styling Overview
2How to insert a logo
3How to insert an image
4How to insert a video
5Themer (detailed)
6Modifying look & feel of a specific question
7Modifying CSS
8Editing the Progress Bar
9Template Grabber
10Side by Side
11Append to Previous
12Horizontal Display of Choices
13Multi-column Display of Choices
14Modifying Width of Questions
15How to insert horizontal rules / section separators
16Changing font colors / styles / underlining / bolding
17Display Options on Matrix Questions
18Static first columns on matrix questions
SKIPPING, BRANCHING AND OTHER LOGIC
1Simple Skipping
2Advanced Branching 1 - branching on single-answer questions
3Advanced Branching 2 - branching on checkbox questions
4Advanced Branching 3 - hiding/showing matrix rows
5Advanced Branching 4 - branch based on grid questions
6Unconditional Skipping
7Hide / Show
8Disable / Enable
9Send Email Notification to Yourself
10Send Email 2 - Send Email to Different People
11Redirect to URL
12Finish / Terminate
13Mark Response as Complete
14Piping from text response questions
15Piping from multiple choice questions
16Piping from checkbox questions
17Piping from grids
18Piping Get Variables & Hidden Fields
19Piping Custom Fields from Addressbook
20Extraction - checkbox
21Extraction - multiple-choice grid
22Looping - checkbox question
23Looping - multiple choice grid
24Looping - text response question
25Filtering IP Addresses
26Branching on Current Score
27Branching on Invite Email
28Branching on Language
29Page Labels
30Show Branching Info to Respondents
31Dynamic Quotas
32Randomly Traverse Pages
33Skip to Random Page
34Randomize Questions / Choice on a Page
35Grouped Conditions
36Enable Jumping
37Enforcing Unique Answers to Questions
38Skipping to a question
QUIZZES
1How to Create a Quiz
2Showing Correct Answers to a Respondent
3Giving a Grade
4Giving a Grade (Advanced)
5Allow Respondent to Download Responses
POLLS
1How to Create a Poll
2How to Embed a Poll on Your Website
3How to Embed a Poll on Your Blog
4Poll Publishing Options
5Using Images in Your Polls
6Creating Anonymous Polls
7Styling Your Poll
8Creating a Poll for Voting Once a Day
9Seeing the Results for Your Poll
10Posting Your Poll on Facebook or Twitter
PUBLISHING YOUR SURVEY (DEPLOYMENT)
1How to Publish / Deploy Your Survey
2How to make your survey live / not-live
3How to find the URL of your survey
4How to embed your survey within your site
5How to Order Survey Responses from the Right Demographic Group
6How to Create a Popup Survey
7How to send out your survey via email
8How to create a 2D barcode / QR Code for Your Survey
9How to deploy your survey on mobile devices
10How to post your survey on Twitter / Facebook / Linkedin
11How to run your survey in Offline Mode
12How to deploy your survey in kiosk mode
13How to set up survey variables
14How to use collectors
15What are super collectors?
16How to remove the back button in a survey
17How to remove the progress bar in a survey
18Save & Continue Later
19Clear Page / Save Page / Exit Page
20Allow respondents to download/print their responses
21Allow respondents to review their responses before submitting
22Allow users to edit their responses after completing survey
23Auto-select checkboxes
24Use fieldsets/legends in HTML markup
25Allow respondets to skip validation errors after seeing them once
27Enable SSL (secure socket layer connection)
28Capturing IP Addresses of Respondents
29Tracking Respondent Geo-location
30Making a Survey Anonymous
31Use External Authentication
32Customize Google Analytics Tracking
33Set up survey-wide quotas
34Survey Start Date & End Date
35Password protect survey
36Use Captchas in your surveys
37Allow users to take your survey only once
38Allow users to take your survey more than once
39Embed your survey within your site without using iframes
40Make Your Survey Invite-Only
41Redirect users upon completing survey
42Redirect users upon reaching terminate / quota reached page
43Warn user before allowing them to leave the survey
44Pass through / pass forwardGET variables that the respondent entered the survey with
45How to integrate with panel companies
46How to use respondent reports
47Delete Responses to questions from invalid survey paths (i.e. paths a respondent did not pass through)
48Receive Notifications when you get new responses
49Save Your Responses to Dropbox
50Using Webhooks
51Add meta-tags to your survey
52Use an external file storage backend
53Change default text / messages / buttons in the software
QUESTION TYPES & SETTINGS
1Section Heading
2Yes/No
3Text Response
4Checkbox
5Multiple Choice
6Dropdown
7Date/Time
8Text Response Grid
9Multiple Choice Grid
10Dropdown Grid
11Slider
12Slider Question & Reports
13Score Display
14Checkbox Grid
15Natrix
16Drill Down
173d Matrix
18Side-by-Side Matrix (Gap Analysis)
19Side-by-Side Matrix (Dynamic Variables)
20Spreadsheet Question
21Ranking Question
22Likert Question
23Semantic Differential
24File Upload
25Net Promoter
26Hidden Field
27Timer
28Constant Sum
29Star Rating
30Multi-select / Combo-box question
OFFLINE MODE
1Offline Surveys Overview
2How to download your offline survey as an HTML file
3How to edit offline responses
4How to sync your offline responses
5How does kiosk mode work within the offline setting
6Which browser should I use for offline mode
7How to merge responses in offline mode
8How to delete offline responses
9The timer question in offline mode
10Styling your offline survey
11Making changes to your offline survey
INVITES
1Overview of how to send email invites to your survey
2How to send a test message, the format of an email for sending a test message
3How to compose a message in the invite tool, Inserting the invite link, unsubscribe link, and custom fields
4Adding recipients to your email invite, adding contacts one by one, adding contacts from addressbook and importing contacts from spreadsheet
5Creating a list, importing contacts into the list, deleting the list, deleting contacts, adding list to send-to field
6Importing Contacts from Spreadsheet or Addressbook
7Sending Reminders
8Collectors
9Custom Variables
10Advanced Custom Variables
11Scheduling Emails and Reminders
12Addressbook Overview
13Creating Draft Messages
14Generating Invite Codes
15Sending Invites where you want recipients to forward the message
16Statistics
17Exporting Lists or List of Emails Sent
18Unsubscribes
19Sending Multi-lingual Invites
20Bounced Messages
21My email goes to spam. What can I do?

Get in Touch

You can reach our friendly support team by email.

You can find us at:

1203 Geiger Ln., Suite 100
Bridgewater, NJ 08807
United States

1729 Bank St. Suite 200
Ottawa, ON K1V 7Z5
Canada

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