A survey's sample size is the leading factor on how accurate your projects results will be. However, calculating a proper sample size can be difficult without knowing the basics about confidence levels and margins of error. Learn how sample sizes are determined and how a survey's number of responses will effect your data's reliability.
Learn how to get more out of your online survey research. This article shows how you can integrate your support team with your satisfaction surveys in order to immediately address negative responses and build a more positive relationship with clients and customers!
Online review sites have become more and more popular and relied on for advice on consumer's daily decisions. This fact has made it a top priority for businesses to get their positive reviews out there on third party web sites. Read this article to learn how to convert your customer feedback survey's most enthusiastic respondents into online recommendations for your company.
Every company is different. Each offers unique products, services, and information through a multitude of mediums. The one thing you can be sure of: all organizations can benefit from client feedback.
Ever wonder when it is better to number your rating scales' categories or use worded scale descriptors like satisfaction or Importance? Read this article to learn the strengths and weaknesses of both a number scale and word scale, and implement it in your own surveys today!
It's an age old question, disputed since the beginning of online surveying. Learn how perspectives have changed on this issue over the past decade and gain insight on today's best practices.
Good response rates are more than proper incentives and good questionnaire design. Read this article to see how you can give your response rate a boost with better timed email invites and reminders.
Are you making this mistake in your online surveys? The marked required button is a useful and powerful tool, but when used incorrectly, it can cause low response rates and biased results. Learn how to implement it properly!
Quota sampling has long been used by survey researchers to better represent their target population in their surveys. This article gives an inside look at how you can implement quotas into your survey to gain more accurate and representative results.
Every organization has goals, the difficult part is quantifying your progress towards reaching them. Read this article to learn how to create a survey research plan to not only measure your progress but to push your company towards its much deserved success!