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ILAS FAIR LENDING/FAIR HOUSING LEGAL ADVICE LINE CLIENT SATISFACTION SURVEY
Your help is needed in evaluating and improving Idaho Legal Aid Services' (ILAS) services on the Fair Lending/Fair Housing Legal Advice Line.
It is imperative that you complete this survey as we must report the level and quality of service you received to the funding agency that provided the grant that allows us to make this service available to you and others.
We value client feedback, both positive and negative, and appreciate your time to complete our survey. It really should only take a minute or two.
How did you hear about the ILAS Fair Housing/Fair Lending Advice Line?
What type of legal problem did we assist you with?
How did you apply?
In person
Hotline
Through another agency
Other,
please specify:
The name of the ILAS attorney who assisted you?
What services did you receive?
Advice
Brief Service
How long did it take?
1-2 Days
3-4 Days
5-7 Days
More than 7 Days (How many days if more than 7?)
Was the time?
What you expected
Shorter than expected
Longer than expected
