0%

LS- Client Satisfaction

This is my survey.

Introduction

The Labour Standards Division is committed to serving its clients in a timely manner, and with courtesy, respect, transparency and fairness. You can help us improve our services, in particular, our local and 1-800 telephone and email inquiry services, by completing this customer satisfaction survey.

Question 1

Please identify yourself:

Question 2

Your inquiry pertains to:

Question 3

Was your inquiry answered in a timely manner? ( i.e. within 5 minutes by telephone, or within 2 working days by email.)

Question 4

How satisfied are you with the service provided by the person who answered your inquiry, in terms of politeness and helpfulness?

Question 5

How satisfied are you with the overall service provided?

Question 6

Did you get the information you require?

Question 7

How will you use the information you received?

Question 8

Was this your first inquiry with Labour Standards?

Question 9

How did you find out about our service?

Question 10

Would you encourage others to use our service?

Please provide any further comments, fedback or suggestions you may have: