Guide to Port Entry Questionnaire 2011/2012
As a valued customer your feedback is of vital importance to us. Please help us to develop this product further by completing this questionnaire.
Name of your book supplier:
What is the nature of your business?
Other - please specify:
What cargoes are you involved with?
Number of vessels in the fleet?
2 - 5
6 - 10
11 - 20
How many people use Guide to Port Entry?
2 - 5
6 - 10
11 - 20
21 - 50
What is your preferred format for information? Please rank in order of preference
How did you hear about Guide to Port Entry?
Always buy newest edition
Advertisements in press
From trade representative
What is your general reaction to the product?
Please specify any particular likes/dislikes:
For what purpose do you primarily use the Guide to Port Entry?
How often do you refer to the different parts of Guide to Port Entry?
Only for a port visit
How easy is it to find information while using any part of the product?
Neither easy nor difficult
What are your top port entry requirements?
What additional topics would you like to see covered?
What products/services do you depend on the most?
What products/services have you been disappointed with and why?
What products/services would you like to acquire to assist with port entry?
What software/guides/ websites do you use to assist you with port entry?
PC use - If you never use a PC, please go to the next question, otherwise tick boxes below as appropriate.
Do you have a CD-Rom drive for your PC?
Do you have a DVD drive for your PC?
Do you have access to the Internet?
If not, do you plan to get internet access within the next year?
Are you abel to use the Internet freely?
Do you have access to email?
Have you visited Shipping Guides Ltd website, www.portinfo.co.uk?
Have you visited www.findaport.com (SGL’s new online port information service)?
Do you visit any of the following websites regularly, ie at least once a month
Which other Shipping Guides products do you use?
Guide to Tanker Ports
Guide on CD
The Ships Atlas
The Shipping World’s Map
Would you be willing to have a brief telephone or email exchange about Guide to Port Entry and ways in which we could improve it further
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