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Guide to Port Entry Questionnaire 2011/2012

As a valued customer your feedback is of vital importance to us. Please help us to develop this product further by completing this questionnaire.

Your Details

Name:
Job Title/Function:
Department/Vessel:
Company:
Address:
Telephone:
Fax:
Email:
Website:
Name of your book supplier:

What is the nature of your business?

Ship owner
Ship operator
Ship manager
Ship charterer
Shipping office
Legal services
Financial services
Consultancy
Other - please specify:

What cargoes are you involved with?

Dry bulk
Other bulk
Crude
Tanker
LPG/LNG
Chemical
Container
Cruise/passenger
Other, please specify:
Not Applicable

Number of vessels in the fleet?

1
2 - 5
6 - 10
11 - 20
21+
Not Applicable

How many people use Guide to Port Entry?

1
2 - 5
6 - 10
11 - 20
21 - 50
51+

How did you hear about Guide to Port Entry?

Always buy newest edition
Direct mailing
Local supplier
Advertisements in press
From trade representative
Personal recommendation
Show/exhibition
Other, please specify:

What is your general reaction to the product?

Excellent
Good
Fairly good
Mediocre
Fairly poor
Poor
Please specify any particular likes/dislikes:

For what purpose do you primarily use the Guide to Port Entry?

How often do you refer to the different parts of Guide to Port Entry?

	Daily	Weekly	Monthly	Only for a port visit	Never
Text
Plans
CD

How easy is it to find information while using any part of the product?

Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult

Your requirements

What are your top port entry requirements?
What additional topics would you like to see covered?
What products/services do you depend on the most?
What products/services have you been disappointed with and why?
What products/services would you like to acquire to assist with port entry?
What software/guides/ websites do you use to assist you with port entry?

PC use - If you never use a PC, please go to the next question, otherwise tick boxes below as appropriate.

	Yes	No
Do you have a CD-Rom drive for your PC?
Do you have a DVD drive for your PC?
Do you have access to the Internet?
If not, do you plan to get internet access within the next year?
Are you abel to use the Internet freely?
Do you have access to email?
Have you visited Shipping Guides Ltd website, www.portinfo.co.uk?
Have you visited www.findaport.com (SGL’s new online port information service)?

Do you visit any of the following websites regularly, ie at least once a month

Bimco
Fairplay
Lloyds’ Register
Intercargo
Intertanko
Worldscale
Port focus
Other, please specify:

Which other Shipping Guides products do you use?

Guide to Tanker Ports
Guide on CD
Findaport.com
The Ships Atlas
The Shipping World’s Map
Feature Maps

Would you be willing to have a brief telephone or email exchange about Guide to Port Entry and ways in which we could improve it further

Yes
No