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CFA Member Satisfaction Survey

Complete the following statements with as little or as much information as you feel comfortable:

My membership type is:

Overall, how satisfied are you with CFA? Explain.

You will have an opportunity to explain your choice later in the survey.
  • Do the class times and opening hours meet your needs?

    If not, please explain in the space provided.

    Considering the products and services offered, do you consider your membership,

  • If you selected Poor Value please explain why here:

    How frequently have you had a negative experience at the box?

  • Please explain any negative experiences here:

    Do CFA coaches adequately tailor WODs to your needs and limitations (scaling up/down, modifying movements)?

    Please cite specific issues and/or coaches below.

    How comfortable are you providing feedback (negative or positive) to the staff of CFA?

  • Please explain:

    If you have filed a complaint or had an issue, how quickly was it resolved?

    Please explain any negative responses.

    Would you recommend CFA to friends and family?

    Would you say the box is clean and inviting,

  • Please explain any negative responses.