T R A N S L A T I O N S . C A   
Client Feedback 2017 

 

Are you a new client?

If YES, how did you hear about us? If NOT, skip to the next question.

Based on the MOST RECENT PROJECT we completed for you, please tell us how we did.

Was your request(s) responded to promptly by the Project Managers?

If you requested a quote or estimate, was it clear?

SKIP if not applicable.

Were you satisfied with the turnaround time given?

Was your project delivered on time?

If necessary, did the Translators or Project Managers communicate with you in order to clarify/confirm terminology and/or meaning?

Were the returned document(s) formatted to your specifications?

Was the terminology consistent with your company's usage?

Leave BLANK if you don't know

Was the style of the translation consistent with the intent of your message?

Leave BLANK if you don't know

Was the translation precise and accurate (no typos/omissions/accurate dates/numbers)?

Leave BLANK if you don't know

Do you feel that your overall requirements/expectations were met?

Overall was there sufficient communication between our Project Manager, you and your Team?

How likely are you to use our service again?

How likely are you to recommend our services?

YOU ARE ALMOST DONE!

Have you used any of our OTHER services?

Select all that you were aware of.

Have you connected to us via our Social Media channels? Facebook, LinkedIn, Twitter (@translationsca & @ifoprojectdesk)