Engage & Survey Your Website Visitors

FluidSurveys’ Website Intercept collects the voice of your customer to help you make smarter decisions

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  • L'Oréal
  • BMW
  • Ogilvy Singapore
  • Starwood Hotels and Resorts
  • TripAdvisor.ca
  • Air Asia

Easily Build Custom Website Intercepts

Web intercepts are the new unobtrusive way to ask targeted, personalized, and interactive questions while visitors are browsing your site.

Build your web intercept in minutes.

  • Intuitive drag-and-drop editor
  • 40+ question types
  • Powerful question logic
  • Customize font and images
  • Multilingual capabilities
  • and more...

Engage the Right Visitors with Triggers

Tap into your visitor’s pulse, and finally understand who they are, why they buy, and what they think with targeted questions and relevant messages.

Capture feedback when it matters most.

  • When a customer scrolls, clicks, hovers or enters information
  • When a customer lands on a particular page
  • When customers are about to abandon their cart
  • Create custom triggers
  • and more...

Act Immediately on Incoming Data

Don’t let valuable data sit idle. Be proactive and automatically trigger actions when specific responses come in. Plus, integrate with your favorite business tools so that every customer agent can have the latest information.

Automatically share insight with your other business tools

  • Create support tickets in Zendesk
  • Send emails through FluidSurveys or MailChimp
  • Create leads in Salesforce
  • And more!

Generate Robust Reports

With beautiful comprehensive reports, you’ll be able to see how visitor behaviors and opinions are changing over time, and act on that information accordingly. Quickly see if your key metrics are improving or deteriorating, and finally understand why.

Make sense of your data.

  • Cross-tabulations
  • Benchmarking
  • Data filters
  • Analytics
  • Charts & graphs
  • Data exporting (SPSS, Excel, XML)
  • Online report sharing
  • And more!

Deploy a Holistic Feedback Program

FluidSurveys has multiple survey deployment modes to compliment your website feedback program. With a centralized research tool, you’ll find even more insights across multiple areas of your business.

Easily collect feedback with powerful deployment options.

  • Offline mode
  • Mobile data collection
  • Email surveys
  • Popup surveys
  • Embedded surveys
  • And more!

Work with Your Organization

FluidSurveys scales along with your organizational requirements so you can consolidate data collection and grow your research program.

Experience powerful administrative capabilities.

  • Multi-user accounts
  • White latbel branding
  • Media library
  • Shared templates, questions, and reports
  • Role management
  • Increased security
  • And more!

“With FluidSurvey web intercept, we're able to easily & accurately monitor the health of Staff.com customers. It helps us get the type of immediate, in-context feedback that should be a critical component for any online business.”

Liam Martin
Co-Founder, Staff.com

Start Your Web Intercept Research Today

Smart website managers are already taking advantage of web intercepts to improve their business. Here are some examples of how they are using it:

  • Website feedback
  • Marketing research
  • Product feedback
  • Promotional messages
  • Net Promoter Score
  • Usability studies
  • Newsletter subscription sign up
  • Content recommendations

Ready for the Next Step?

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