Occasionally one of our customers will call us in panic saying that they accidentally deleted their survey. As you can imagine, this can be quite scary… especially if you have been working on your survey for hours on end to make sure that it is perfect… so the question is, what happens?
Well, the good news is that it is still possible for us to restore your survey! The best way to make this happen is just to send our support team an email: firstname.lastname@example.org
We’re going to address your support requests as soon as possible at all times; however, if you do want to signify that you need a response and it’s a life or death type situation, simply set the subject of your message to “[URGENT]: rest of the subject here…”. and we’ll make sure to address the issue appropriately Don’t worry, we’ve got your back!
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