Email notifications can be sent out when a branching condition is met. The notifications can be emailed to the survey creator, or to a list of specified addresses.
For example, if a respondent answers that they are very unsatisfied with a service offering; an email can be triggered and sent out to the survey creator. The survey creator can then contact the unsatisfied individual immediately.
This tutorial does a good job explaining how:
Read the documentation for the email trigger to learn more.
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