Happy Support FS University Post

2 Ways to Combat Negative Reviews Using FluidSurveys -Integrating Your Support Team with Your Survey!

Learn how to get more out of your online survey research. This article shows how you can integrate your support team with your satisfaction surveys in order to immediately address negative responses and build a more positive relationship with clients and customers!

Latest and Greatest

Latest and Greatest: 4 New Features Introduced to FluidSurveys!

Well folks, we’ve gone and done it again. Here at FluidSurveys, our developers are doing everything and anything they can to make your survey creating and taking experience as enjoyable as possible. Below are four great features that we feel…

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Get More FS University Post

Get More Out of Your Feedback! Turn Positive Survey Responses into Third Party Company Recommendations

Online review sites have become more and more popular and relied on for advice on consumer's daily decisions. This fact has made it a top priority for businesses to get their positive reviews out there on third party web sites. Read this article to learn how to convert your customer feedback survey's most enthusiastic respondents into online recommendations for your company.

SuperpowerSurveys2

Webinar Replay – Superpower your Surveys with Zapier!

Last Tuesday we ran a webinar to announce (and show off) some of the snappy-cool things you can do when you integrate your FluidSurveys account with Zapier (pronounced like ‘happier’). For those who have never heard of Zapier before, it…

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EmailOpenRates

6 Simple Tips to Write Perfect Subject Lines For Your Survey Email Invitations

We get a lot of questions around survey response rates and ways to increase participation, particularly from those who send out email survey invitations. Often, we get asked “how can I get more people to respond to my survey? I’m…

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SuperpowerYourSurveys

Upcoming Webinar: Superpower your surveys with Zapier!

Update: The webinar has aired. To view the recording, please click here! Would you like to know how to easily integrate FluidSurveys with the other web apps you use every day? Apps like Zendesk, Freshbooks, Salesforce, Gmail, Asana, Dropbox and…

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ImportContacts

Easily Import Contacts from Gmail, MailChimp, SalesForce, and FreshBooks

Hey gang! Last week we introduced FluidSurveys’ new Contact Editor. Today, we’ll take a quick look at how to import your contacts from other online apps into the editor. From which apps can I import my contacts? FluidSurveys continues to…

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ContactEditor

New Feature: Create, Edit & Organize Contact Lists with Ease. Introducing our New Contact Editor!

Hello everyone! The FluidSurveys team has been hard at work adding new features and today, we’re excited to introduce our new Contact Editor!  This simple editor allows you to easily create, edit, and organize contact lists for your surveys in…

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Heartbleed

FluidSurveys & The Heartbleed Bug – What You Need to Know

At FluidSurveys, we take security very seriously. Given the importance we place on data protection, we use OpenSSL, the industry standard library used by the large majority of major Internet companies, for encryption. On Monday, April 7th, we became aware…

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ReachCustomers FS University Post

Know How to Reach Your Customers! Learn How to Deploy Your Customer Satisfaction Survey

Every company is different. Each offers unique products, services, and information through a multitude of mediums. The one thing you can be sure of: all organizations can benefit from client feedback.